Industrial Distribution Group, Inc. is the market leader in the design, build, and management of supply chain solutions and a national distributor of indirect materials. Our knowledgeable and experienced Associates strive to deliver world class service and provide cost take-out initiatives for our Customers.
Our suite of supply chain solutions embodies our specialized supply chain knowledge in product procurement, inventory management, product application, and process improvements. We currently provide solutions for over 600 global companies and institutions.
Our decades of experience enable us to provide our Customers with solutions designed specifically for their requirements. We can deliver lower total product cost as a tier one supplier through our relationships with the world’s leading indirect material manufacturers.
What sets us apart is our process oriented approach that delivers consistently improved results for our Customers through the following services.
Industrial Distribution Group’s robust e-catalog provides a total account management solution which enables you to track purchases by department, job, or user so you can take control of your business.
These easy-to-use tools allow you to view all transactions with Industrial Distribution Group, not just those ordered on the web. You can view your order history, account summary, open / paid invoices or simply print your statement. Everything is integrated into your on-line account and is accessible with the click of a mouse.
Industrial Distribution Group Technical Specialists are company associates who are certified and factory trained. Our Technical Specialists are committed to insuring our customers utilize best-in-class products to improve their competitive advantage in today’s marketplace. Industrial Distribution Group Technical Specialists are available and ready to work proactively to introduce new products and provide process improvements to maximize overall efficiency and output in your facility.
Technical Specialists Can Impact Your Business:
- Recommend products that provide improvements to reduce overall unit cost and increased throughput
- Identify bottlenecks and recommend solutions to reduce downtime in all aspects of your operation
- Provide turnkey solutions on new projects, eliminating much of the groundwork our customers would normally do
- Significantly reduce fixed costs by allowing Industrial Distribution Group to upgrade products that make up the variable costs
- Evaluate your overall operation utilizing our Certified Six Sigma Black Belt resources
Industrial Distribution Group maintains relationships with the industry’s leading manufacturers and also partners with a number of niche manufacturers who are regarded as technical product innovators. These partnerships mean that our Customers have access to products and brands from a combination of both tried and true marketplace leaders along with cutting-edge product application innovators. Industrial Distribution Group works closely with our marketing partners to achieve the lowest cost solutions for our Customers.
Industrial Distribution Group can keep your pneumatic, electric, hydraulic, and DC Assembly Systems running at peak performance. Optimize uptime with a custom designed Preventive Maintenance Program, or allow us to schedule your calibration services.
Authorized Repair and Maintenance Center for the below Manufacturers (Official Warranty Centers in Red):
Customer and Technical Support
We provide hands on customer service and track your warranty and non-warranty repair orders for you. We help manage your tools and their associated repair costs for the life of the tool.
Testing and Calibration
Qualified Industrial Distribution Group service technicians provide:
- Tool Calibration and Testing (on and off site)
- Application Testing
- Tool Reconditioning
- Tool Customization
- Performance Optimization
Custom Application Solutions
Your application needs are sure to change over time. Industrial Distribution Group’s qualified personnel can design a custom solution or retrofit an existing tool to save you time and money.
Industrial Distribution Group Service Centers:
2307 Moore Avenue
Fullerton, CA 92833
2100 The Oaks Parkway
Belmont, NC 28012
1021 Pyle Drive
Kingsford, MI 49802
4389 Commerce Drive
Whitehall, PA 18052
Contact one of Industrial Distribution Group’s Service Centers for a free on-site tool evaluation or email us at firstname.lastname@example.org.